![]() ![]() A great many users described this issue and asked for help on PS4 forums and communities, like the user report from the Reddit forum: I got Rayman and Lara Croft, both for the PS4, on the last flash sale. Why You Can’t Download Purchased Games PS4 I was charged and got a receipt in my email, but both games are not available in my download list and when I go to the game page, the purchase icon is showing - not the purchased one. Insufficient storage space on PS4 : As you know, PS4 consoles have a limited storage capacity (500GB internal hard drive).What causes the PS4 not downloading games issue? After analyzing extensive user reports and posts, we find the issue is often related to the following factors. Many games and updates require a large amount of space to download. ![]() Account issue: To download a game smoothly, make sure that you use the same account as you used to purchase the game.Once your storage gets full, you may suffer from some issues like “can’t download purchased games PS4”. ![]()
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